An alternative to symplr for healthcare patient safety and quality improvement

symplr has grown through acquisitions into a broad healthcare operations platform. Its deals include API Healthcare's workforce management products in 2019, HealthcareSource's talent management software in 2021 and Midas Health Analytics Solutions from Conduent in 2022. Its catalog now spans provider data management and credentialing, workforce and talent management, spend and contract management, compliance, and a quality and safety area that includes symplr Quality and the symplr Safety incident reporting product.

For organizations that want one vendor across workforce, provider data, compliance and quality, that breadth is the point. For teams whose core need is safety reporting and the improvement work that follows, the question is whether they need the surrounding suite or a focused tool.

Teams evaluating symplr Safety often ask how it fits with other symplr products they already own, what a safety-only contract looks like, and how frontline reporting and reporter follow-up work day to day. Ask for specific answers, and see the product with your own event categories.

Put the same questions to every option, including us, and get the answers in writing.

• Which symplr products do we already own, and does safety reporting need to sit with them?
• What would a contract covering only safety and quality look like?
• How do frontline staff report, and how do reporters hear back?
• When a pattern needs real work, where is the improvement project tracked?

ImprovementFlow is a focused platform for safety reporting and healthcare improvement, not a workforce, credentialing or vendor management suite.

If your core use is safety event reporting, quality metrics, improvement projects and staff huddles, ImprovementFlow covers that work end to end: reports from any device, routing by event type, department and severity, an owner and status on every event, linked A3 projects and feedback to named reporters.

Setup starts from your own categories and review structure, and after setup your team changes event types, forms, categories and routing itself, without IT. HIPAA compliance, a BAA and SSO are included in every package.

Bring your event categories and review structure from symplr Safety; we configure ImprovementFlow around them with you. We import your past records from a symplr Safety export, so your trend history continues.

• Focused on safety reporting and improvement, without a broader operations suite
• Reporting from a phone, tablet, desktop, kiosk or QR code on the unit, as a named person, a team or anonymously
• Routing by event type, department and severity to the team that reviews it
• An owner, status, severity and tags on every event, with feedback to named reporters
• Event types, forms, categories and routing your team changes itself, without IT
• Past records imported from your previous system, spreadsheets or paper archives
• Linked A3 improvement projects when a pattern needs real work
• HIPAA compliance, a BAA and SSO included in every package