How is this different from Strategic Planning?

Strategic planning sets direction and cascades goals. Strategic initiatives coordinate the work of putting one improvement in place across many sites and service lines, with local ownership and a connected view of progress. A strategic plan often names the initiatives; this is where each one gets carried out.

Can each site adapt the plan?

Yes. The shared aim and measures stay the same, and each site or service line owns its own action plan, so it can fit the work to the way it runs.

Does it work across service lines as well as sites?

Yes. An initiative can run across sites, service lines or both, with each local team's progress shown alongside the others.

Can we track measures, not just tasks?

Yes. Local actions, milestones and measures are tracked alongside the overall initiative, so you can see whether the work is changing results as well as whether it's getting done.

What happens when a site gets stuck?

The barrier is visible in the initiative view, and the work can connect to an improvement project and to leadership review, so the site gets help and the fix can reach the others.

HIPAA compliance, a BAA and SSO are included in every package.

ImprovementFlow · Improvement Work

One improvement, every site and service line, one view of progress

Strategic initiatives bring the same improvement to many sites and service lines at once. Give each local team clear ownership of its own action plan, while you and your leaders see where implementation is moving and where a site needs support.

Request a Demo See how an initiative runs

An initiative lead at her desk points to a timeline of colored bars and milestones while colleagues from other sites, including a nurse, a facilities lead, a pharmacist and an IT analyst, join on a video call

Sound familiar?

What we hear from initiative leads using standard approaches

Common frustrations with the usual tools and workarounds — the gaps ImprovementFlow is built to close.

We rolled out one improvement, and every site rebuilt the plan from scratch.

A shared improvement turns into many disconnected projects, and teams repeat the same planning work.

I find out a site is stuck after the go-live date has passed.

Local barriers stay hidden in each site's own tracker until it's too late to send help.

Every service line reports progress differently, so I can't compare them.

Without one view, leaders can't tell which sites and service lines need support.

How it works

From a shared aim to parallel work you can see

Set the improvement once. Each site and service line runs its own part of it, and everyone stays connected to the same aim.

1
Set the shared aim once
Define what the initiative is trying to change, the measures that show it and the milestones every site works toward.
2
Give each site and service line its own action plan
Local teams own their actions, owners and dates, adapted to how their site works, all connected to the shared aim.
3
Work in parallel
Each team tracks its local actions, milestones and measures alongside the overall initiative, with tree and Gantt views of the work.
4
See progress side by side
The initiative lead and leadership see every site's progress in one view, so a site that is falling behind stands out early.
5
Clear barriers and spread what works
When a site hits a barrier, connect it to an improvement project and bring it to leadership review, so the fix can reach the other sites.

1
Set the shared aim once
Define what the initiative is trying to change, the measures that show it and the milestones every site works toward.
2
Give each site and service line its own action plan
Local teams own their actions, owners and dates, adapted to how their site works, all connected to the shared aim.
3
Work in parallel
Each team tracks its local actions, milestones and measures alongside the overall initiative, with tree and Gantt views of the work.
4
See progress side by side
The initiative lead and leadership see every site's progress in one view, so a site that is falling behind stands out early.
5
Clear barriers and spread what works
When a site hits a barrier, connect it to an improvement project and bring it to leadership review, so the fix can reach the other sites.

In practice

One initiative, five teams, one view of progress

Every site and service line works its own action plan against the same aim. Leaders can see at a glance which team needs help, before the target date slips.

Illustrative initiative, teams and counts. You decide the aim, the sites and service lines involved and what each local plan contains.

Sepsis early recognition and treatment

Shared aim: every team on the standard bundle by June 30

68%

34 of 50 local actions complete · 16 still open

Main campus emergency department9/10
North hospital emergency department8/10
Community hospital emergency department4/10
Inpatient medicine service line7/10
Urgent care network6/10

Who it's for

Something useful for everyone involved

Initiative leads and program managers: Every site's action plan and progress in one place, instead of a tracker per site.
Site and service-line leads: Clear ownership of their local plan, with room to adapt it to how their site works.
Frontline teams: A plain list of the actions they own and how their work fits the bigger effort.
Executive sponsors: A connected view of implementation progress, and early warning about which sites need support.
Quality and improvement teams: Local barriers surfaced early, ready to become improvement projects whose lessons other sites can use.

What changes

From working around the problem to working on it

Today

Each site rebuilds the same plan
Progress reported in different formats
Local barriers stay hidden
Leaders guess which sites need help

With ImprovementFlow

One shared aim with local action plans
Actions, milestones and measures tracked the same way
Barriers visible while there's time to help
Progress across sites and service lines in one view

Built for work that runs at many sites at once

Local ownership, shared aim: Each site and service line owns its own action plan, and every plan stays connected to the same aim and measures.
Connected to your other improvement work: Implementation work connects with reporting, improvement projects and leadership review, rather than living in a separate tracker.
Secure from day one: HIPAA compliance, a BAA and SSO are included in every package.

Getting started

Your first 90 days

Start with one initiative that's already underway and a few of the sites or service lines carrying it.

Weeks 1–2
Choose one initiative and two or three sites. Set the shared aim, measures and milestones with us in a working session.
Weeks 3–6
Each site builds and works its local action plan. The initiative lead watches progress side by side.
Weeks 7–12
Review progress with leadership, act on the barriers that surfaced and decide which sites to add next.

Frequently asked questions

How is this different from Strategic Planning?: Strategic planning sets direction and cascades goals. Strategic initiatives coordinate the work of putting one improvement in place across many sites and service lines, with local ownership and a connected view of progress. A strategic plan often names the initiatives; this is where each one gets carried out.
Can each site adapt the plan?: Yes. The shared aim and measures stay the same, and each site or service line owns its own action plan, so it can fit the work to the way it runs.
Does it work across service lines as well as sites?: Yes. An initiative can run across sites, service lines or both, with each local team's progress shown alongside the others.
Can we track measures, not just tasks?: Yes. Local actions, milestones and measures are tracked alongside the overall initiative, so you can see whether the work is changing results as well as whether it's getting done.
What happens when a site gets stuck?: The barrier is visible in the initiative view, and the work can connect to an improvement project and to leadership review, so the site gets help and the fix can reach the others.
What about security?: HIPAA compliance, a BAA and SSO are included in every package.