Key takeaways
- symplr completed its acquisition of Midas Health Analytics Solutions from Conduent in February 2022.
- symplr presents symplr Quality as the next evolution of Midas, on a single cloud platform.
- List which Midas+ functions you actually use before comparing options; comparative data and peer review are different needs from event reporting.
- ImprovementFlow doesn't replace comparative benchmarking or risk-adjusted analytics.
Where Midas+ stands today
Midas+ has served hospital quality departments for decades, and many quality teams know its workflows well. Its owner has changed: Conduent sold Midas Health Analytics Solutions to symplr, which completed the acquisition in February 2022. symplr now presents symplr Quality as the next evolution of Midas, bringing quality, patient safety, risk, peer review, provider performance and analytics onto one cloud platform, with incident reporting in symplr Safety.
symplr describes symplr Quality as a move to a modernized, cloud-based platform. Any planned platform change is a natural moment to review, including whether your safety and improvement work needs the full quality analytics suite or a more focused tool alongside it.
Teams evaluating options often ask how the move to the new platform will work, what training reviewers and frontline staff will need, and how reporting and follow-up will work on phones and shared devices on the unit. Ask symplr, and every other vendor including us, for specific answers.
Questions to ask in any evaluation
Put the same questions to every option, including us, and get the answers in writing.
- What does the move from our Midas+ version to symplr's current platform involve, and on what timeline?
- Which of our Midas+ functions do we actually use: event reporting, case management, comparative data, peer review?
- How will frontline staff report from phones and shared devices, and how will they hear back?
- How will our categories and history carry over, and who does the mapping?
ImprovementFlow
Safety Reporting
Safety Reporting lets staff report from a phone, tablet, desktop or QR code on the unit, and closes the loop so named reporters hear what was done with their report.
How ImprovementFlow compares
ImprovementFlow focuses on the safety event workflow and the improvement work that follows it. Staff report from a phone, tablet, desktop, kiosk or QR code on the unit, as themselves, as a team or anonymously. Each report is routed by event type, department and severity, and carries an owner, a status, a severity and tags.
Named reporters receive feedback on what was done, and reviewers can open a linked A3 improvement project when a fix needs real work. Quality metrics, tiered huddle boards and leadership rounding run on the same platform.
HIPAA compliance, a BAA and SSO are included in every package.
Bringing your records across
Bring your current event categories and review structure; we configure ImprovementFlow around them. We import your past records from a Midas+ export, so your trend history continues.
What ImprovementFlow includes
- Reporting from a phone, tablet, desktop, kiosk or QR code on the unit, as a named person, a team or anonymously
- Routing by event type, department and severity to the team that reviews it
- An owner, status, severity and tags on every event, with feedback to named reporters
- Past records imported from your previous system, spreadsheets or paper archives
- Linked A3 improvement projects when a pattern needs real work
- HIPAA compliance, a BAA and SSO included in every package
Frequently asked questions
- Who owns Midas+ now?
- symplr. It completed its acquisition of Midas Health Analytics Solutions from Conduent in February 2022 and now offers the product line as symplr Quality, with incident reporting in symplr Safety.
- How do frontline staff report in ImprovementFlow?
- From a phone, tablet, desktop or shared kiosk, or by scanning a QR code posted on the unit. They can report as themselves, as a team or anonymously, and named reporters receive feedback on what was done.
- How would we move from Midas+ to ImprovementFlow?
- We start from your current categories and review structure and set up routing with you, and we import your past records from a Midas+ export so your trends continue. Implementation support and training are included in every package.
- Does ImprovementFlow replace Midas+ comparative data and analytics?
- No. ImprovementFlow doesn't provide a comparative benchmarking database or risk-adjusted analytics. It covers safety reporting, improvement projects, quality metrics that teams own, tiered huddles and related leadership programs.